I can not reset my forgotten password due to an old phone number on file being out of s...

GetHuman-maleesa's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-maleesa's own words
I can not reset my forgotten password due to an old phone number on file being out of service. I am not able to receive any reset link without access to my old phone number. The phone number verification setting is on. Therefore, Even with my email i am unable to access a password reset. The phone number on file is out of service. Is there a way to remove the phone number from my account or disable the phone verification setting?
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Customer service issue
Reported by GetHuman-maleesa
Aug 10th, 2018 - 7 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 10525 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-maleesa started working on this issue
Aug 10th, 2018 11:01pm
GetHuman-maleesa indicated the issue is not fixed yet.
Aug 12th, 2018 11:32pm
GetHuman-maleesa indicated the issue is not fixed yet.
Aug 15th, 2018 8:45pm
GetHuman-maleesa indicated the issue is not fixed yet.
Aug 15th, 2018 8:48pm