I had my friend send my streaks because my internet went out and my old "friends" went...

GetHuman974101's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman974101's own words
I had my friend send my streaks because my internet went out and my old "friends" went through her phone and saw my login info and logged into my snap and I saw it so I started to freak out and my hand were shaking so when i went to change my password i must have hit a different button or something because its not letting me log in and its pissing me off. My snapchat used to be licked to the email i set it up with but it some how changed and now It wont even let me log on. I have the emails warning me that my account has been logged into but when i press on the link to change the password and I type in that EXACT email it says unknown. I dont know what your deal is snapchat but I would much like someone to talk to about this because its bullshit.
GetHuman974101 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman974101
Aug 10th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 10455 others
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GetHuman974101 started working on this issue
Aug 10th, 2018 4:28am