My Snapchat was hacked!! I was logged into my Snapchat until * days ago. I woke up and...

GetHuman-haiilyja's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-haiilyja's own words
My Snapchat was hacked!! I was logged into my Snapchat until * days ago. I woke up and went onto my app to find out I had been logged out. When I hit “forgot password” I found out both my email and phone number synced with my account had been changed by whoever hacked my account and also changed my password. I don’t know what to do.. please help! I have reached out to Snapchat and kept getting emails saying to reply and verify that it was my account. But every time I reply, I get nothing in return!
GetHuman-haiilyja did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-haiilyja
Aug 10th, 2018 - 7 mons ago
I have an issue with Snapchat too
Fixed
Seen by 8 customers so far
Similar issue to 10430 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-haiilyja started working on this issue
Aug 10th, 2018 12:14am
GetHuman-haiilyja indicated the issue is not fixed yet.
Aug 10th, 2018 12:16am
GetHuman-haiilyja indicated the issue is not fixed yet.
Aug 10th, 2018 1:16am
GetHuman-haiilyja indicated the issue is not fixed yet.
Aug 10th, 2018 1:16am
GetHuman-haiilyja indicated the issue is not fixed yet.
Aug 10th, 2018 1:16am
GetHuman-haiilyja indicated the issue is not fixed yet.
Aug 10th, 2018 1:16am