I switched phone carriers and when I connected my phone to iTunes to upload all my appl...

GetHuman-jdancin's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-jdancin's own words
I switched phone carriers and when I connected my phone to iTunes to upload all my applications Snapchat had logged me out I have tried to reset my password and it tells me it will text me a verification code and it never does I have asked to re-send the verification code and it still never sends I have also reached out via email explaining the situation to Snapchat support as well and no one has gotten back to me I have several years of pictures on there and all I need is A link to reset my password. I can verify any information you need
GetHuman-jdancin did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-jdancin fixed the problem
It was a porting issue when transferring numbers through different carriers
Please help with my Snapchat issue
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Customer service issue
Reported by GetHuman-jdancin
Aug 9th, 2018 - 7 mons ago
I have an issue with Snapchat too
Fixed
GetHuman-jdancin shared how to fix
Seen by 12 customers so far
Similar issue to 10394 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-jdancin started working on this issue
Aug 9th, 2018 5:32pm
GetHuman-jdancin indicated the issue is not fixed yet.
Aug 9th, 2018 6:32pm
GetHuman-jdancin indicated the issue is not fixed yet.
Aug 9th, 2018 6:38pm
GetHuman-jdancin confirmed the issue is fixed. Hooray!
Aug 10th, 2018 6:32pm