Hello. My name is Kimberly Decker. I think my name on snsp chat was under kd****. My ex...

GetHuman-onehotmz's customer service issue with Snapchat from August 2018

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The issue in GetHuman-onehotmz's own words
Hello. My name is Kimberly Decker. I think my name on snsp chat was under kd****. My ex husband texted me this morning in a fury. He was going off on me telling me I contacted his girlfriend on snapchat and started a bunch of stuff between them. I DO have a snapchat account from like * years ago, but only downloaded it because a friend had shown me the puppy ear pictures and all that move. I tried it like twice and couldn't figure it out. I am sure you have a way in your system to see how often I have ever been on there. Well, I would like to know if there is a way to find out if someone else signed up using my info under another screen name. Maybe checking their ip address or something. We have a feeling it was my brother Robert Konkus Jr. He has been causing alot of trouble in my life the past few months and if he has signed up and is harrassing my ex husband's girlfriend making her think it is me, I need to know how to go about finding out and pressing charges against him. I don't know her screen name, but her name is Shannon L. Westfall. She lives in Mississippi if that helps. I live in Henderson TN. My brother lives in Finger TN. I don't even know how to use snap chat (sorry...lol). She has received a few messages and the last two I know where last night sometime and this morning sometime. I was reading on gour website that certain things can be found as long as it's within ** hours, other things ** days ect. If he signed up using my information I am sure that is illegal! My ex husband thinks the name on the account was *jeKK*ever**. And the guy I am dating now his initials are JE and my initials are KD ( but my maiden name is KK). Kind of funny, don't you think? I want to file charges against him if he signed up under my info! He cannot get away with trying to frame me using my info to harrass someone else!! Please feel free to contact me at ***-***-****. Thank you.

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Customer service issue
Reported by GetHuman-onehotmz
Aug 9th, 2018 - 2 years ago
Seen by 4 customers so far
Similar issue to 10388 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman-onehotmz started working on this issue
Aug 9th, 2018 4:37pm
GetHuman-onehotmz indicated the issue is not fixed yet.
Aug 11th, 2018 2:15am

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