My account has been hacked, the email has been changed, the password has been changed a...

GetHuman-iamshamt's customer service issue with Snapchat from August 2018

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The issue in GetHuman-iamshamt's own words
My account has been hacked, the email has been changed, the password has been changed as well as the phone number on the account. The person who hacked my account has a snapchat account called dread-locks. My account name is ammoshams. He is posting naked pics of me on my story and also has access to pictures of my young * year old daughter on the memories. I need access to this account immediately as he also posted my address on my story also last night. I am fearing for my child’s safety at this point. Please respond ASAP.
GetHuman-iamshamt did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-iamshamt
Aug 9th, 2018 - 8 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-iamshamt started working on this issue
Aug 9th, 2018 1:16pm