I have an account lisasimpson**. This account is linked to my email *****@***.com and m...

GetHuman-lisapere's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-lisapere's own words
I have an account lisasimpson**. This account is linked to my email *****@***.com and my old phone number *** *** ****. I have access to my email but for some reason when I try to use my email to assist in resetting the password l get a message that says my email is invalid. How am i supposed to reset my password and why is it telling me my email is invalid. I did deactivate my account in the pass and reactivated it and received the confirmation through that email. What is going on. I just want to reset my password. I logged off by mistake dont remember my password
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Customer service issue
Reported by GetHuman-lisapere
Aug 8th, 2018 - 7 mons ago
I have an issue with Snapchat too
Fixed
Seen by 9 customers so far
Similar issue to 10292 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-lisapere started working on this issue
Aug 8th, 2018 6:57pm
GetHuman-lisapere indicated the issue is not fixed yet.
Aug 8th, 2018 8:51pm
GetHuman-lisapere indicated the issue is not fixed yet.
Aug 8th, 2018 8:51pm
GetHuman-lisapere indicated the issue is not fixed yet.
Aug 8th, 2018 8:52pm
GetHuman-lisapere indicated the issue is not fixed yet.
Aug 8th, 2018 8:53pm
GetHuman-lisapere indicated the issue is not fixed yet.
Aug 9th, 2018 10:21pm
GetHuman-lisapere indicated the issue is not fixed yet.
Aug 9th, 2018 10:21pm