I logged in to my Snapchat and noticed now I have my eyes only but I have never created...

GetHuman-chuyvsk's customer service issue with Snapchat from August 2018

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Help with my Snapchat issue
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The issue in GetHuman-chuyvsk's own words
I logged in to my Snapchat and noticed now I have my eyes only but I have never created an my eyes only on my account before. It shows “internet access required unlocking my eyes only on the new device requires Internet access” , I do not want this feature and wanted to see if I can get more information on what device made the my eyes only or how it ended up on there or what time . (Iphone *plus) Thank you
GetHuman-chuyvsk did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-chuyvsk
Aug 3rd, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 11 customers so far
Similar issue to 9706 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-chuyvsk started working on this issue
Aug 3rd, 2018 7:40am
GetHuman-chuyvsk indicated the issue is not fixed yet.
Aug 3rd, 2018 5:05pm
GetHuman-chuyvsk indicated the issue is not fixed yet.
Aug 3rd, 2018 5:13pm
GetHuman-chuyvsk indicated the issue is not fixed yet.
Aug 3rd, 2018 6:17pm
GetHuman-chuyvsk indicated the issue is not fixed yet.
Aug 7th, 2018 6:18pm