I send the same snap to my streaks every day and I did just that yesterday, but somehow...

GetHuman-megk's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-megk's own words
I send the same snap to my streaks every day and I did just that yesterday, but somehow lost only half of my streaks and not all of them. It showed that my snap streak was sent yesterday's to all of my streaks and that the users I had streaks with just needed to open them, yet when I checked snapchat this morning half of streaks were gone for no reason. I know I sent the streaks, so I dont want to hear the whole spiel about how snap streaks work. I know how they work and I had one going for over *** days until something with your app screwed up.
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Customer service issue
Reported by GetHuman-megk
Aug 2nd, 2018 - 9 mons ago
I have an issue with Snapchat too
Seen by 3 customers so far
Similar issue to 9648 others
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GetHuman-megk started working on this issue
Aug 2nd, 2018 8:48pm
GetHuman-megk indicated the issue is not fixed yet.
Aug 6th, 2018 12:37am