Someone hacked my Snapchat and is posting child pornography on my account making it see...

GetHuman-seanrena's customer service issue with Snapchat from July 2018

Help with my Snapchat issue
The issue in GetHuman-seanrena's own words
Get my email back but they won’t do anything about it because they all of a sudden need picture ID ... Someone hacked my Snapchat and is posting child pornography on my account making it seem like it’s me .! You guys shut it down for like a couple of days and then you guys gave it back .! And now they’re posting more child pornography .! The Snapchat is seann*baee if you guys don’t officially shut it down I’m suing your company
It’s been going on for a month and I’ve contacted them and they won’t do anything about it
Snapchat to email me to change my email or permanently delete that account and quick there’s child pornography everywhere including videos
I have an issue with Snapchat too
How GetHuman-seanrena fixed the problem
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Snapchat

Customer service issue
Reported by GetHuman-seanrena
Jul 30th, 2018 - 9 mons ago
I have an issue with Snapchat too
Fixed
Seen by 10 customers so far
Similar issue to 9222 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-seanrena started working on this issue
Jul 30th, 2018 7:04pm
GetHuman-seanrena indicated the issue is not fixed yet.
Jul 30th, 2018 8:27pm
GetHuman-seanrena indicated the issue is not fixed yet.
Jul 30th, 2018 8:29pm
GetHuman-seanrena indicated the issue is not fixed yet.
Jul 30th, 2018 8:30pm
GetHuman-seanrena indicated the issue is not fixed yet.
Jul 31st, 2018 11:04pm
GetHuman-seanrena indicated the issue is not fixed yet.
Aug 3rd, 2018 3:40am
GetHuman-seanrena indicated the issue is not fixed yet.
Aug 3rd, 2018 3:51am