My girlfriend and me have a timer by our streak. Her phone is broken so we are currentl...

GetHuman924838's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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Waiting to see what went wrong with our suggestion for how to get Snapchat help.
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The issue in GetHuman924838's own words
My girlfriend and me have a timer by our streak. Her phone is broken so we are currently unable to communicate through Snapchat unless she is able to get on her brothers phone, which isn’t often. She should be getting a new phone Sunday July **, ****. I was wondering if you could keep our streak intact until then. I really don’t want to lose it sense it’s the longest streak I have. Thank you so much for your time.
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Snapchat

Customer service issue
Reported by GetHuman924838
Jul 28th, 2018 - 10 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 8873 others
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Timeline
GetHuman924838 started working on this issue
Jul 28th, 2018 4:57am
GetHuman924838 indicated the issue is not fixed yet.
Jul 28th, 2018 6:23am
GetHuman924838 indicated the issue is not fixed yet.
Jul 28th, 2018 7:03am