Hello. This is the first time this issue has happened, but I was having an issue with c...

GetHuman918599's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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GetHuman918599's next move: go to the Snapchat help center.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman918599's own words
Hello. This is the first time this issue has happened, but I was having an issue with connectivity with my partner Caine (Kagami** is their username) a few days ago and I ended up losing a streak that was at **. It’s the only streak I’ve ever wanted to keep too... any help is appreciated and would mean a lot because I’ve been using Snapchat for quite a while. My username is Masonthetr*ll on my snap account that I use daily. Thank you in advance and have a great day!
GetHuman918599 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman918599
Jul 26th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 8656 others
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Timeline
GetHuman918599 started working on this issue
Jul 26th, 2018 12:30pm