I was trying to log into my Snapchat on my new phone because my other phone got broken...

GetHuman-minaalli's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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The issue in GetHuman-minaalli's own words
I was trying to log into my Snapchat on my new phone because my other phone got broken it is making me type in the code that was sent to my other phone number but I don't have that phone number anymore I need my Snapchat account to be up and working as soon as possible and I did not set up a recovery code please help.
GetHuman-minaalli did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Snapchat

Customer service issue
Reported by GetHuman-minaalli
Jul 23rd, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 8377 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-minaalli started working on this issue
Jul 23rd, 2018 9:27pm
GetHuman-minaalli indicated the issue is not fixed yet.
Jul 23rd, 2018 10:27pm