Hi Snapchat, my name is Chelsea Vasser. I have a Snapchat account of Chels*v**, but I h...

GetHuman-chelsv's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-chelsv's own words
Hi Snapchat, my name is Chelsea Vasser. I have a Snapchat account of Chels*v**, but I have been logged off and locked out of the account for a few days now. I have been in the process of switching phone plans and numbers, and he number that is verified with my account ***-***-****, is not in service and I will not be able to access the verification code. The email address is also not in use because it is an old email with a forgotten password. Please let me know how I can get logged back into my account .*****-***-**** is my current number that I can be used to verify my Snapchat to change my password. **I can be contacted on here and my current email of C*****@***.com**Please get back to me very soon
GetHuman-chelsv did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-chelsv
Jul 23rd, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 10 customers so far
Similar issue to 8356 others
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Timeline
GetHuman-chelsv started working on this issue
Jul 23rd, 2018 6:29pm