I can’t access my email or phone number to reset my Snapchat password. It’s really impo...

GetHuman-mscheyen's customer service issue with Snapchat from July 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mscheyen's own words
I can’t access my email or phone number to reset my Snapchat password. It’s really important to try to get into my account because of all the saved memories I have.
GetHuman-mscheyen did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-mscheyen fixed the problem
We are waiting for GetHuman-mscheyen to fix the problem and share the solution with the rest of us customers.
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Customer service issue
Reported by GetHuman-mscheyen
Jul 23rd, 2018 - 5 mons ago
I have an issue with Snapchat too
Seen by 14 customers so far
Similar issue to 8306 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-mscheyen started working on this issue
Jul 23rd 5:38am
GetHuman-mscheyen indicated the issue is not fixed yet.
Jul 23rd 6:39am