I woke up yesterday morning to find my snapchat had been logged out! I trues to log on...
GetHuman-jtblake's customer service issue with Snapchat from July 2018
Help with my Snapchat issue
First: share to improve GetHuman-jtblake's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jtblake's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jtblake will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jtblake can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jtblake may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-jtblake's own words
I woke up yesterday morning to find my snapchat had been logged out! I trues to log on and it said I had logged in with the wrong details when I hadn’t! I tried to reset my password however it said my email address and number was invalid when it’s not!! I thought my account might be locked however I haven’t violated any of the rules! I thought I would be locked out for **hrs howver I tried again this morning it didn’t work! My friends asked me if I had blocked them coz they couldn’t find me which makes me think they have deleted my account even though they hadn’t told me anything! My email is *****@***.com and my username is hiyajammy I’m quite happy to give u my password if u need it ! I have my snapchat up to date I’m using an iPhone * my phone number is ************ Plus PLEASE HELP ME IM DESPERATE
GetHuman-jtblake did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-jtblake fixed the problem
We are waiting for GetHuman-jtblake to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.