I’m Donika Zeka and my Snapchat Username was donikazeka. I have opened the account in...

GetHuman-donikaze's customer service issue with Snapchat from July 2018

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The issue in GetHuman-donikaze's own words
I’m Donika Zeka and my Snapchat Username was donikazeka. I have opened the account in **** and decided to take a break from the snapchat for a bit in ****. The policy stated that if i do not open it in a month, I will not be able to access it anymore. However, I missed the limited time that was mentioned in the policy* therefore, I never had the chance to log in into my account again after I closed it once. I have opened a new account in ****, but the case is that my best friend died this year (****) and all of my best memories were saved in the old account. I would really appreciate it if someone would be available or ready to help to get back my old account so I can have access to my old videos and pictures saved in this account- donikazeka. If there is a need to provide any document or proofs about me being the owner of this account - doniakzeka and that the death of my best friend is the reason that I really need the access to this account please let me know!**I would really appreciate your help! **Thank you,**Donika Zeka.

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Snapchat

Customer service issue
Reported by GetHuman-donikaze
Jul 16th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7545 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-donikaze started working on this issue
Jul 16th, 2018 1:22am

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