If you are going to have a system suspend accounts foe something I dont understand why my iPhone X is at **.* software and I am running the most current version of Snapchat.

GetHuman864775's customer service issue with Snapchat from July 2018

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The issue in GetHuman864775's own words
Make a post ... my SNAPCHAT is suspended and says something about possible *rd party software or something else. I don't know what the heck your system is talking about. I just want to know if I need to open a new account up? Ive done nothing wrong. This makes no sense it happened once before I am not tech savvy but also get irritated for being suspended for doing nothing wrong**Account email is : *****@***.com**Thank you any help would be great, phone number is ***-***-**** if you want to call to discuss this matter with me.**Ryan Salsbury
I have done nothing wrong and something about possible *rd party software, and or another violation. If you are going to suspend via a computer system then make **** sure you have the physical customer support to deal with complaints like mine when Ive done nothing wrong.
I just want my account back in good standing, and don't want this to happen gain.
Because I promote snapchat and tell people who know of it but don't have it to get it.
I really like using snapchat, I choose this over Facebook and Instagram.
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Customer service issue
Reported by GetHuman864775
Jul 9th, 2018 - 5 years ago
Seen by 6 customers so far
Similar issue to 6884 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman864775 started working on this issue
Jul 9th, 2018 10:10pm
GetHuman864775 indicated the issue is not fixed yet.
Jul 9th, 2018 10:12pm