Hello team Snapchat, I’m here asking for help. I must get this fixed. Im not going to s...

GetHuman853957's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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The issue in GetHuman853957's own words
Hello team Snapchat, I’m here asking for help. I must get this fixed. Im not going to stop trying. I’m just trying to see what’s going on still. I haven’t gotten any replies or anything. My and my fianc* were camping and on *-*-** I believe is when our streak of *** ended! We always are snap chatting throughout the day and we couldn’t get my snaps to get through her phone or any from her phone to mine. I realize the streak went away but we couldn’t do anything to get a snap to the other phone. We tried everything, and no hour glass ever even showed up! I need the streak for part of an engagement so I would think you guys would like to be apart of it. I hope you guys can fix this. I need it so much I will appreciate it greatly if I can have this resolved. If I need to even pay a fee I will. Thank you

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Snapchat

Customer service issue
Reported by GetHuman853957
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 6507 others
0 customers following this
Items needed
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Snapchat Version Type
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Timeline

GetHuman853957 started working on this issue
Jul 6th, 2018 5:31am
GetHuman853957 indicated the issue is not fixed yet.
Jul 6th, 2018 1:34pm