Hello! My name is Cheyanna Wing and I am a snapchat user. This week I am supposed to be...

GetHuman841323's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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The issue in GetHuman841323's own words
Hello! My name is Cheyanna Wing and I am a snapchat user. This week I am supposed to be keeping my friend Alix Stoddards snap streaks while she is out of service at camp, only she didnt turn off her verification setting and I dont have access to her email to get the verification code. Is there anything you can do to turn off the verification setting or anything else that would allow me into her account? My snapchat is rose*cheyanna and Alixs is alixstoddard**. Thank you!
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Snapchat

Customer service issue
Reported by GetHuman841323
Jul 3rd, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 1 customer so far
Similar issue to 6259 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman841323 started working on this issue
Jul 3rd, 2018 10:42pm
GetHuman841323 indicated the issue is not fixed yet.
Jul 3rd, 2018 10:42pm