Woke up and my snap streak was gone, we Snapchat everyday and I know for a fact we have...

GetHuman-jacobad's customer service issue with Snapchat from July 2018

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The issue in GetHuman-jacobad's own words
Woke up and my snap streak was gone, we Snapchat everyday and I know for a fact we have kept the streak going intentionally for almost * years now. Disappeared without warning this morning even though we snap chatted eachother yesterday.
GetHuman-jacobad did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-jacobad
Jul 3rd, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 6221 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-jacobad started working on this issue
Jul 3rd, 2018 5:05pm
GetHuman-jacobad indicated the issue is not fixed yet.
Jul 3rd, 2018 6:07pm
GetHuman-jacobad indicated the issue is not fixed yet.
Jul 4th, 2018 7:25pm