Dear snapchat, *I've been using snapchat for a few years now. I have recently deleted m...

GetHuman-sazmorga's customer service issue with Snapchat from July 2018

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The issue in GetHuman-sazmorga's own words
Dear snapchat, *I've been using snapchat for a few years now. I have recently deleted my account under the username of sarahmorgan.** , I made a new account after that I just wanted a fresh start with a new snapchat. I deleted it a couple months ago so I cannot log into it at all it is gone. Sadly my older brother passed away on the **th June ****. I don't have any pictures or videos of him in my new snapchat but I think maybe there is some in my old deleted account. Is there any way I could access my old account just to get those memories and delete it again? I hope you can get back to me soon as I really want these pictures*videos. *Yours sincerely, *Sarah Morgan
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Customer service issue
Reported by GetHuman-sazmorga
Jul 2nd, 2018 - a yr ago
I have an issue with Snapchat too
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Seen by 22 customers so far
Similar issue to 6122 others
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GetHuman-sazmorga started working on this issue
Jul 2nd, 2018 5:32pm