I got kicked out of my account and it’s saying the email and my phone number are invali...

GetHuman837680's customer service issue with Snapchat from June 2018

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Before contacting them, items GetHuman837680 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman837680's own words
I got kicked out of my account and it’s saying the email and my phone number are invalid so I can see if i could change my password. I’ve never had any issues like this before and all my passwords are the same for any social media I have so I know my information is correct I just think I got hacked. The email provided for you to get ahold of me is different because I use this email for important things.
GetHuman837680 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman837680
Jun 30th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 5955 others
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GetHuman837680 started working on this issue
Jun 30th, 2018 9:38pm