I just changed my phone number and completely wiped out my old phone. I went to log int...
GetHuman-aidenkei's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aidenkei will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aidenkei can let us know if they help or not.
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The issue in GetHuman-aidenkei's own words
I just changed my phone number and completely wiped out my old phone. I went to log into snapchat on my new phone, but I need the verification code to log in. However, the code was sent to my old number so I can't access the code. Is there any way the code can be emailed to me or if you can change my phone number in my account? I just need to get into my account because all of my memories are in there.
GetHuman-aidenkei did not yet indicate what Snapchat should do to make this right.
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