I just changed my phone number and completely wiped out my old phone. I went to log int...

GetHuman-aidenkei's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman-aidenkei's own words
I just changed my phone number and completely wiped out my old phone. I went to log into snapchat on my new phone, but I need the verification code to log in. However, the code was sent to my old number so I can't access the code. Is there any way the code can be emailed to me or if you can change my phone number in my account? I just need to get into my account because all of my memories are in there.
GetHuman-aidenkei did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-aidenkei
Jun 29th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 5864 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-aidenkei started working on this issue
Jun 29th, 2018 10:17pm
GetHuman-aidenkei indicated the issue is not fixed yet.
Jun 29th, 2018 11:34pm
GetHuman-aidenkei indicated the issue is not fixed yet.
Jul 1st, 2018 12:28am