“Teens enjoy using snapchat because of the pictures they can send to their peers, which...

GetHuman825262's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman825262's own words
“Teens enjoy using snapchat because of the pictures they can send to their peers, which will instantly delete in ten or less seconds. This app is also very popular among kids because of the fun face filters you can use, but there are many more dangers than what comes to the eye with Snapchat. This app provides a false sense of security because teens feel that they can send anything they want on snapchat including language, inappropriate pictures, and more. What they don’t realize is that a message or picture on snapchat can be easily screenshotted and kept permanently. Snapchat recently added a new feature where you can replay the pictures that have been sent to you. This means that even if someone skims over the picture and doesn’t screenshot it, they can still come back to it with a simple replay. Snapchat tries to make you feel secure by alerting you when someone screenshots your photo or message, but teens have been using other phones to take a picture of the photo that was sent to them. By doing this they avoid the other person knowing that their photo was screenshotted. A surveyed showed that **% of parents didn’t know how Snapchat is used among kids, **% of those parents said that if they knew this, they would’ve never let their kid have this app. What parents also don’t know is that there’s a section on Snapchat called “discover”. This feature allows you to see stories from high content publishers, but most of these stories contain sexual and inappropriate content that teens and kids should not be viewing. Snapchat is also the biggest app for sexting and because of this many lawsuits come out of it. For example, ten teenage boys were arrested in Canada for child pornography after they received nude pictures from a ** year old girl. This application also includes a feature known as “my eyes only”. This feature is used to store pictures and videos in a vault, and the only way they can be reached is by putting a passcode in. The most sneaky part about this feature is that if you want to get into the my eyes only without the password, snapchat will automatically delete all photos inside of it before letting you in. Another big danger of this app is the amount of child predators. Snapchat has the most child predators by far. This is because of how easy it is to set up an account and act like somebody else. Thousands of kids have been abducted because they’ve agreed to meet up with a child predator who they thought was a kid their age. Lastly, this application makes it easy for teens to block anyone they’d like from seeing their feed. This increases the chances of cyberbullying. Overall, Snapchat is a very dangerous and secretive app that parents should learn more information about before letting their children use it.”**How to fix this problem? Get rid of Snapchat.
GetHuman825262 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman825262
Jun 29th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 5791 others
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Timeline
GetHuman825262 started working on this issue
Jun 29th, 2018 12:44am