So I went on a cruise and one of my friends tried to sign into his snap because I had m...
GetHuman-cstu's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cstu will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cstu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Before contacting them, items GetHuman-cstu may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-cstu's own words
So I went on a cruise and one of my friends tried to sign into his snap because I had my WiFi, but now I can’t get into my account, I still get emails awareing me that some has logged into my account in the city I’m in but when I try to log in, it just loads then goes blacks and doesn’t sign in, and when I try to go through safari it says can locate my account? I just want my snap fixed so I can log in and use it since I couldn’t for he past * days
GetHuman-cstu did not yet indicate what Snapchat should do to make this right.
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