I am writting you because we need to remover our business filter from your company! *we...

GetHuman830643's customer service issue with Snapchat from June 2018

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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830643 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830643 can let us know if they help or not.
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Before contacting them, items GetHuman830643 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman830643's own words
I am writting you because we need to remover our business filter from your company! *we payed it for a year and now they are charging as an annual account!**It's incredible that there ir no way we can comunicate with your company, please remove our account because we don't want to continue paying.**The account name is DONNATELLA Perfumes please write me back as soon as possible**Best Regards*Alice Yacaman
GetHuman830643 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman830643
Jun 28th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 5756 others
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Timeline
GetHuman830643 started working on this issue
Jun 28th, 2018 8:34pm