Snap Streak Lost for no reason

GetHuman-karlamfo's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman-karlamfo's own words
Keep our streak going ... I had a very long streak going with a friend, we did NOT get the hour glass timer and all of a sudden our streak was gone. We snapped the night before, when we woke in AM streak was gone. I restarted phone and we made sure apps were up to date. Would like our streak restored. kFort** & jazzwebber.
We did not get the hour glass timer. One of would have noticed and told the other.
Restore Snap Streak for kFort** & jazzwebber.
Since Snapchat *st came out. I told a bunch of friends and they all have been long time users now too.
Restarted phone and made sure apps were up to date.
I have an issue with Snapchat too
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Snapchat
Customer service issue
Reported by GetHuman-karlamfo
Jun 28th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 9 customers so far
Similar issue to 5717 others
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Timeline
GetHuman-karlamfo started working on this issue
Jun 28th, 2018 1:52pm
GetHuman-karlamfo indicated the issue is not fixed yet.
Jun 29th, 2018 4:16am
GetHuman-karlamfo indicated the issue is not fixed yet.
Jun 29th, 2018 4:22am
GetHuman-karlamfo indicated the issue is not fixed yet.
Jun 29th, 2018 5:02am
GetHuman-karlamfo indicated the issue is not fixed yet.
Jun 29th, 2018 5:10am
GetHuman-karlamfo indicated the issue is not fixed yet.
Jun 29th, 2018 5:11am
GetHuman-karlamfo indicated the issue is not fixed yet.
Jun 29th, 2018 5:18am