My Snapchat account has been hacked. I can not get into my account and whoever hatched...

GetHuman821092's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
My Snapchat account has been hacked. I can not get into my account and whoever hatched my account is sending inappropriate requests to my contacts. I am devistated that this has happened and concerned of the security of Snapchat. *Please contact me ASAP about this issue. *JTK
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman821092
Jun 26th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 5472 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman821092 started working on this issue
Jun 26th 3:10am
GetHuman821092 indicated the issue is not fixed yet.
Jun 27th 4:11am