My Snapchat account has been hacked. I can not get into my account and whoever hatched...

GetHuman821092's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman821092's own words
My Snapchat account has been hacked. I can not get into my account and whoever hatched my account is sending inappropriate requests to my contacts. I am devistated that this has happened and concerned of the security of Snapchat. *Please contact me ASAP about this issue. *JTK
GetHuman821092 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman821092
Jun 26th, 2018 - 6 mons ago
I have an issue with Snapchat too
Seen by 5 customers so far
Similar issue to 5472 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman821092 started working on this issue
Jun 26th 3:10am
GetHuman821092 indicated the issue is not fixed yet.
Jun 27th 4:11am