My phone was stolen while travelling in a foreign country. I got a new one with a diffe...

GetHuman-steinni's customer service issue with Snapchat from June 2018

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The issue in GetHuman-steinni's own words
My phone was stolen while travelling in a foreign country. I got a new one with a different number, and trying to log in on it triggers a verification which and I can't because it's sent to the number of the stolen phone. I clicked the "trouble verifying" button and it just said to contact support. Is there any way I can get verify its my account and log in on my new phone?
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Customer service issue
Reported by GetHuman-steinni
Jun 25th, 2018 - 7 mons ago
I have an issue with Snapchat too
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Seen by 9 customers so far
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-steinni started working on this issue
Jun 25th, 2018 10:46pm