My boyfriend and I lost our Snapchat streak sometime Saturday night early Sunday mornin...

GetHuman819125's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman819125's own words
My boyfriend and I lost our Snapchat streak sometime Saturday night early Sunday morning but we didn't have any service because of where we were located on a hiking trip and when we got back I checked and it was gone. But I didn't think it had been ** hours since we had last snapped. If there's anyway to get it back that would be wonderful and we would greatly appreciate it. We do long distance so it's nice to have this. If you need anymore information I'd be glad to answer and get this resolved.
To continue with the same Snapchat streak we had
I have teached my mom and sister how to use this and they have been showing there friends
I have an issue with Snapchat too
How GetHuman819125 fixed the problem
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Customer service issue
Reported by GetHuman819125
Jun 25th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 12 customers so far
Similar issue to 5424 others
0 customers following this
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Timeline
GetHuman819125 started working on this issue
Jun 25th 6:04pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 25th 7:45pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 25th 7:47pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 25th 7:48pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 26th 7:43pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 26th 10:02pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 27th 11:49pm
GetHuman819125 indicated the issue is not fixed yet.
Jun 28th 7:11pm