I have forgot my p***word to my snap chat account and only verified a phone number on t...

GetHuman-torilong's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue and preferred resolution, in GetHuman-torilong's own words:
I have forgot my p***word to my snap chat account and only verified a phone number on the account but I now have a new number and can’t change my p***word can we use an email which was used to create the account
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-torilong
Jun 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-torilong started working on this issue
Jun 25th 5:20pm