My sons account was hacked and all information was changed. His login information was c...

GetHuman817626's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
GetHuman817626's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817626 will want to follow the link below to head to their help center. We will check on GetHuman817626 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman817626's own words:
My sons account was hacked and all information was changed. His login information was changed his user name is cstrong*** and number related to the account is **********. Please help with this issue . We can not deactivate the account.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Snapchat

Customer service issue
Reported by GetHuman817626
Jun 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman817626 started working on this issue
Jun 25th 12:01pm