I had the app installed on my old phone wich is broke....i cannot remember anything but...
GetHuman-heavilyb's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
Before contacting them, items GetHuman-heavilyb may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-heavilyb's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-heavilyb will want to follow the link below to head to their help center. We will check on GetHuman-heavilyb later to make sure it's all set or try to help escalate.