I had * snapchat accounts and I just reset my old snapchat account p***word to get into...

GetHuman-korral_t's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue and preferred resolution, in GetHuman-korral_t's own words:
I had * snapchat accounts and I just reset my old snapchat account p***word to get into it and look at old stuff but when I went to log into my current account the email I had it on is now saying it isnt on that email, help.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-korral_t
Jun 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-korral_t started working on this issue
Jun 25th 2:39am