I had an account linked to a phone number that I currently do not have access to. Howev...

GetHuman-shakigo's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman-shakigo's own words
I had an account linked to a phone number that I currently do not have access to. However when I try to sign in it asks for the text message confirmation number and I also do not have access to the email address on file either. I made a new email address and got a new number. I clarion remember my account credentials such as the username and the password. Can I please get help with this issue?
GetHuman-shakigo did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-shakigo fixed the problem
We are waiting for GetHuman-shakigo to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-shakigo
Jun 24th, 2018 - 6 mons ago
I have an issue with Snapchat too
Seen by 10 customers so far
Similar issue to 5359 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-shakigo started working on this issue
Jun 24th 11:42pm
GetHuman-shakigo indicated the issue is not fixed yet.
Jun 28th 12:10am