my snapchat is only working if i’m using wifi but not data pls help

GetHuman816158's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman816158's own words
The problem: my snapchat is only working if i’m using wifi but not data pls help
GetHuman816158 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman816158 fixed the problem
We are waiting for GetHuman816158 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman816158
Jun 24th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 9 customers so far
Similar issue to 5335 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman816158 started working on this issue
Jun 24th 6:55pm
GetHuman816158 indicated the issue is not fixed yet.
Jun 24th 8:11pm
GetHuman816158 indicated the issue is not fixed yet.
Jun 24th 8:11pm