A hacker hacked my old account and is posting fake videos of me and my partner and it i...

GetHuman-dewhittb's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman-dewhittb's own words
A hacker hacked my old account and is posting fake videos of me and my partner and it isn't us and she wont delete it and idk what to do
GetHuman-dewhittb did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-dewhittb
Jun 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 5320 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
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Timeline
GetHuman-dewhittb started working on this issue
Jun 24th 5:43pm
GetHuman-dewhittb shared this issue with others over email
Jun 24th 6:23pm
GetHuman-dewhittb indicated the issue is not fixed yet.
Jun 24th 6:43pm
GetHuman-dewhittb indicated the issue is not fixed yet.
Jun 25th 7:29pm