I had the best friend emoji with a certain person for over * months. It was the pink he...

GetHuman-fahadtan's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-fahadtan's next move: try the Snapchat help center again.
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The issue and preferred resolution, in GetHuman-fahadtan's own words:
I had the best friend emoji with a certain person for over * months. It was the pink hearts. Recently that person has had some personal issues which has led them not to be able to use snapchat. Even i have to send their streak to everyone. I was hoping if somehow our best friend emoji can come back because when i told that person that our little hearts disappeared they became really heart broken and sad. Would love if Snapchat could help us out by restoring that best friend emoji that we had for the last * months.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-fahadtan
Jun 24th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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