Hello, *So my dad has Snapchat and we both have snap map enabled. My dad works in North...

GetHuman-thamsly's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-thamsly's own words
Hello, *So my dad has Snapchat and we both have snap map enabled. My dad works in Northern British Columbia and on Sunday his snap map said that he was in Fort McMurray when he was working in BC. I figured that someone somehow logged into his account putting himself on the map near Fort McMurray. He changed his password thinking that someone hacked into his account. Today I noticed again that his nap said he was somewhere that he wasn’t. I’m contacting you because my dad doesn’t know how. Anyways I’m certain that he isn’t in Fort McMurray and that he’s at work. He thinks that it’s some sort of glitch but it’s been happening for three days now. This is his Snapchat user name: thamitonq *Mine is: taar.bear

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Customer service issue
Reported by GetHuman-thamsly
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 6427 others
0 customers following this


GetHuman-thamsly started working on this issue
Jul 5th, 2018 6:49pm