Hey you guys so everytime I go *on my snapchat and to memories it freezes. I don’t know...

GetHuman-shaziaku's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman-shaziaku's own words
Hey you guys so everytime I go *on my snapchat and to memories it freezes. I don’t know what to do about it and it happens nearly everyone. Help me please and thank you, also I don’t know how to fix this so you guys should help me.
GetHuman-shaziaku did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-shaziaku
Jun 21st, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 5013 others
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Timeline
GetHuman-shaziaku started working on this issue
Jun 21st, 2018 2:37am
GetHuman-shaziaku indicated the issue is not fixed yet.
Jun 25th, 2018 7:15pm