I have a Snapchat but my phone has been broken so I got a new one I try to log in my Sn...

GetHuman-deijath's customer service issue with Snapchat from June 2018

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The issue in GetHuman-deijath's own words
I have a Snapchat but my phone has been broken so I got a new one I try to log in my Snapchat and the email i used has been hacked and it locked me out. I know my username and have had this Snapchat for years. I wanna be able to log back into so I can get my pics of my girls and set up a recovery and put in my new phone number and info. My username is deija*rae and my email that I used when I made it was *****@***.com
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Customer service issue
Reported by GetHuman-deijath
Jun 17th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 4650 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-deijath started working on this issue
Jun 17th, 2018 4:25pm