My ex boyfriend hacked into my account ginakuprat*** and changed my email address, pass...
GetHuman-gisoku's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
First: share to improve GetHuman-gisoku's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gisoku's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gisoku will want to follow the link below to head to their help center. We will check on GetHuman-gisoku later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gisoku may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-gisoku's own words
My ex boyfriend hacked into my account ginakuprat*** and changed my email address, password and phone number. I could send a picture of my ID to prove that it’s me cause it shows my name or I could even send you a screenshot of an email I got once he wanted to verify my email address again! I would really appreciate you helping me with this! I really just want my pictures out of my memories! Thank you!
GetHuman-gisoku did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-gisoku fixed the problem
We are waiting for GetHuman-gisoku to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.