My ex boyfriend hacked into my account ginakuprat*** and changed my email address, pass...

GetHuman-gisoku's customer service issue with Snapchat from June 2018

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The issue in GetHuman-gisoku's own words
My ex boyfriend hacked into my account ginakuprat*** and changed my email address, password and phone number. I could send a picture of my ID to prove that it’s me cause it shows my name or I could even send you a screenshot of an email I got once he wanted to verify my email address again! I would really appreciate you helping me with this! I really just want my pictures out of my memories! Thank you!
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Customer service issue
Reported by GetHuman-gisoku
Jun 15th, 2018 - 9 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-gisoku started working on this issue
Jun 15th, 2018 4:45am