Hello, I can’t log into my Snapchat account and I’m not sure why. I’ve had this account...

GetHuman-jaylakal's customer service issue with Snapchat from June 2018

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The issue in GetHuman-jaylakal's own words
Hello, I can’t log into my Snapchat account and I’m not sure why. I’ve had this account for years and I never had an issue, it’s saying forgot password and I no longer have access to my email. I use Snapchat for my business also & I need to recover my account soon as possible.
GetHuman-jaylakal did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-jaylakal
Jun 13th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 4345 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-jaylakal started working on this issue
Jun 13th, 2018 11:56pm
GetHuman-jaylakal indicated the issue is not fixed yet.
Jun 14th, 2018 1:00am