My daughter Brookelyn Barber who was ** committed suicide April **, ****. We do not kno...

GetHuman-asneakya's customer service issue with Snapchat from June 2018

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The issue in GetHuman-asneakya's own words
My daughter Brookelyn Barber who was ** committed suicide April **, ****. We do not know how to get into her account because she changed all of her passwords on everything. The police couldn't even get into her account. One of her friends said she had opened a streak from someone today. There is a boy that is under investigation into her death and we believe he has been on her account. I would like for you to block this young man his name is Hunter Arceneaux. I do not know how you handle things like this. And I would like access to her account just so I can have her pictures off of her story line if that is possible. I am her mother. My name is Andrea Addison. Please help me, we do not know the reason why she did it, we do know she was having problems with this boy. Any and all help you can give me would be so greatly appreciated. Thank you Andrea Addison
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Customer service issue
Reported by GetHuman-asneakya
Jun 12th, 2018 - 9 mons ago
I have an issue with Snapchat too
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GetHuman-asneakya started working on this issue
Jun 12th, 2018 8:24pm