Hello, while being away oversees in Europe I was unfortunately pick-pocketed resulting...

GetHuman776091's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman776091's own words
Hello, while being away oversees in Europe I was unfortunately pick-pocketed resulting in the loss of my phone and all my information. My username is: Briana*** and I am unable to recover my snapchat being that the * was blocked through At&t. When trying to insert my information and even trying to reset my password through email it keeps stating to re-enter my recovery code which obviously I have no access too. I am able to prove my identity in any needs possible I have phone bills proving thats my number or can give any answers to any info that can be found in my account. Thank you
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Customer service issue
Reported by GetHuman776091
Jun 12th, 2018 - 9 mons ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 4149 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman776091 started working on this issue
Jun 12th, 2018 1:28pm
GetHuman776091 indicated the issue is not fixed yet.
Jun 12th, 2018 2:29pm