Hello, while being away oversees in Europe I was unfortunately pick-pocketed resulting...

GetHuman776091's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman776091's own words
Hello, while being away oversees in Europe I was unfortunately pick-pocketed resulting in the loss of my phone and all my information. My username is: Briana*** and I am unable to recover my snapchat being that the * was blocked through At&t. When trying to insert my information and even trying to reset my password through email it keeps stating to re-enter my recovery code which obviously I have no access too. I am able to prove my identity in any needs possible I have phone bills proving thats my number or can give any answers to any info that can be found in my account. Thank you
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Customer service issue
Reported by GetHuman776091
Jun 12th, 2018 - 9 mons ago
I have an issue with Snapchat too
Seen by 4 customers so far
Similar issue to 4149 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman776091 started working on this issue
Jun 12th, 2018 1:28pm
GetHuman776091 indicated the issue is not fixed yet.
Jun 12th, 2018 2:29pm