Dear snapchat I am here to inform you that my snapchat has been banned because of the u...
GetHuman-ewanelli's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
GetHuman-ewanelli's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ewanelli will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ewanelli can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-ewanelli's own words
Dear snapchat I am here to inform you that my snapchat has been banned because of the use of a * party app I was not in the knowledge that this app would affect my snap chat and I promise that I will never use it again as I had no attention to exploit it and I will never do it again I promise so can you please please unblock my snap chat account before I lose my streaks and I have very important messages on there which I need to use in the time of ** hours so can you please unblock my snapchat
GetHuman-ewanelli did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-ewanelli fixed the problem
We are waiting for GetHuman-ewanelli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.