I lost my snap streak with my friend yet I know for DEFINITE we snapchatted yesterday...

GetHuman-nevajone's customer service issue with Snapchat from June 2018

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1 following
Help with my Snapchat issue
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The issue in GetHuman-nevajone's own words
I lost my snap streak with my friend yet I know for DEFINITE we snapchatted yesterday, and it was within ** hours. We had a conversation on snap pic yet we lost our streak which was over ***! We want it back as this isn’t fair.
GetHuman-nevajone did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-nevajone
Jun 8th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 8 customers so far
Similar issue to 621 others
1 customer following this
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Timeline
GetHuman-nevajone started working on this issue
Jun 8th, 2018 5:29pm