Yesterday, June *th, an account with the name of austin.fries* went to update his Snapc...
GetHuman763599's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
GetHuman763599's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763599 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman763599 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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The issue in GetHuman763599's own words
Yesterday, June *th, an account with the name of austin.fries* went to update his Snapchat that was for big fixes but after he had updated it on his iPhone * it would glitch out and not let him sign into his Snapchat. Every time he’d click the app it would kick him out, making it impossible for him to send his streaks. He lost all of them, but I only really care about his and mine because we were so close to *** days. We’re hoping that you can restore his and my streak (my account is kaylee*sowle). Our streak was at ** or ** days, and we tried out best to work around the issue but couldn’t. Hopefully you can help us restore it and we’ll reach *** days in a few short days! Thanks so much for taking the time to read this! *Kaylee Sowle
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