When i try to reset my snapchat p***word it doesnt work not matter how many times i tri...

GetHuman762260's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman762260 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman762260's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman762260 will want to follow the link below to head to their help center. We will check on GetHuman762260 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman762260's own words:
When i try to reset my snapchat p***word it doesnt work not matter how many times i tried with my email and phone number and i cant reset it because it glitches and i dont get the email and i cant
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman762260
Jun 8th, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 504 others
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Timeline
GetHuman762260 started working on this issue
Jun 8th 4:32am